Benefits Senior Associate

Multiple Locations: Charlotte, NC, USA • Atlanta, GA, USA • St. Louis, MO, USA • Springfield, MO, USA • Greensboro, NC, USA

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Company Profile:

Requisition Number: 2236118

Position Title:

External Description: Description & Requirements

The Benefits Senior Associate provides operational and administrative support for the organization's employee benefits programs. This role manages day-to-day activities such as life event processing, life insurance claims, and evidence of insurability (EOI) updates, while assisting with open enrollment and vendor coordination. The Benefits Associate serves as a Tier 3 resource for complex inquiries, ensures accurate plan administration, and supports employee education initiatives. This position plays a key role in maintaining compliance and delivering a positive employee experience.

What You Will Do:

  • Administer health and welfare benefits programs,
  • Provide Tier 3 support for escalated benefits inquiries and issue resolution.
  • Assist with open enrollment activities, including employee communications.
  • Manage relationships with moderately complex benefit vendors to ensure service quality.
  • Support plan design activities aligned with vendors managed.
  • Process life events and ensure timely updates in HR systems.
  • Administer life insurance claims and coordinate with internal stakeholders and carriers as needed.
  • Oversee parking benefit administration and related processes.
  • Manage Evidence of Insurability (EOI) updates and ensures accurate documentation.
  • Maintain accurate records and assist with compliance requirements.
  • Provide general support for benefits programs and initiatives.
  • Process annual ACA verification and filing process through coordination with HRIS and vendor.

Minimum Qualifications:

  • High school diploma or equivalent
  • 3+ years of experience in benefits administration, with a strong understanding of employee benefits programs (health, life, and ancillary) and solid knowledge of compliance requirements and regulatory guidelines.
  • Proficient in Microsoft Excel and other reporting tools

Preferred Qualifications:

  • Associate or Bachelor's degree
  • 5+ years of experience in leave administration strongly preferred
  • SHRM-CP (Society for Human Resource Management Certified Professional), PHR (Professional in Human Resources), or CEBS (Certified Employee Benefit Specialist)
  • Experience using Workday for HR and benefits processes.

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City: Charlotte

State: North Carolina

Community / Marketing Title: Benefits Senior Associate

Location_formattedLocationLong: Charlotte, North Carolina US

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With a legacy spanning more than 100 years, Forvis Mazars is committed to providing a different perspective and an unmatched client experience that feels right, personal and natural. We respect and reflect the range of perspectives, knowledge and local understanding of our people and clients. We take the time to listen to deliver consistent audit and assurance, tax, advisory and consulting services worldwide.

We nurture a deep understanding of our clients’ industries, delivering greater insight, deeper specialization and tailored solutions through people who listen to understand, are responsive and consult with purpose to deliver value.

About Forvis Mazars, LLP

Forvis Mazars, LLP is an independent member of Forvis Mazars Global, a leading global professional services network. Ranked among the largest public accounting firms in the United States, the firm’s 7,000 dedicated team members provide an Unmatched Client Experience® through the delivery of assurance, tax, and consulting services for clients in all 50 states and internationally through the global network. Visit forvismazars.us to learn more.

Forvis Mazars, LLP is an equal opportunity/affirmative action employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, national origin, religion, genetic information, disability, protected veteran status, gender identity, or other protected classifications.
It is Forvis Mazars, LLP standard policy not to accept unsolicited referrals or resumes from any source other than directly from candidates.

Forvis Mazars, LLP expressly reserves the right not to consider unsolicited referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services, and recruiting agencies.
Forvis Mazars, LLP further reserves the right not to pay a fee to a recruiter or agency unless such recruiter or agency has a signed vendor agreement with Forvis Mazars, LLP.Any resume or CV submitted to any employee of Forvis Mazars, LLP without having a Forvis Mazars, LLP vendor agreement in place will be considered the property of Forvis Mazars, LLP.